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FAQ

FAQ

1. Isa Order

Ndinoisa sei order?

Ndapota taura nesu kuburikidza neemail kana foni kuti uwane quote, wozotumira PO kana kuisa odha nekadhi rechikwereti.

Ndinogona kukurumidzisa odha yangu here?

Izvo zvinoenderana nemamiriro ekugadzira panguva iyoyo.Isu tinoedza nepatinogona napo kumhanyisa maitiro kana vatengi vedu vaine chikumbiro chekukurumidzira.Ndokumbira ubvunze mumiriri wako wekutengesa kuti asimbise pane inokurumidza kutungamira nguva.Mari yekukurumidza inogona kushandiswa.

3. Kutumira

Ndingatarise sei mamiriro eodha yangu?

Iwe unogona kutaurirana nemumiririri wako wekutengesa kune chimiro chekugadzira.

Kana odha yako yatumirwa, unogona kuteedzera kutumirwa uchishandisa FedEx kana UPS yekutevera chishandiso nenhamba yekutevera yatakapa.

Ko SRI inotumira kune dzimwe nyika?

Ehe.Tave nemakore gumi nemashanu tichitengesa zvigadzirwa pasi rose.Isu tinotumira kune dzimwe nyika kuburikidza neFedEx kana UPS.

Ndinogona kukurumidzisa kutumira kwangu?

Ehe.Pakutumira mudzimba, tinoshandisa FedEx uye UPS pasi shipping iyo inowanzotora 5 bhizinesi mazuva.Kana iwe uchida kutumirwa kwemhepo (pamusoro-usiku, 2-mazuva) panzvimbo yekutumira pasi, ndapota ita kuti mutengesi wako azive.Imwe mari yekutumira ichawedzerwa kune yako odha.

2. Kubhadhara

Ndedzipi nzira dzekubhadhara dzaunogamuchira?

Isu tinogamuchira Visa, MasterCard, AMEX, uye Discover.Imwe 3.5% yekuwedzera mubhadharo ichabhadhariswa kubhadhara kadhi rechikwereti.

Isu tinobvumawo cheki dzekambani, ACH uye waya.Bata mumiririri wako wekutengesa kuti uwane mirayiridzo.

4. Mutero Wekutengesa

Unobhadharisa mutero wekutengesa here?

Nzvimbo dzekuenda kuMichigan neCalifornia dziri pasi pemutero wekutengesa kunze kwekunge zvitupa zvekuregererwa mutero zvapihwa.SRI haitore mutero wekutengesa kunzvimbo dziri kunze kweMichigan neCalifornia.Mutero wekushandisa uchabhadharwa nemutengi kudunhu ravo kana kunze kweMichigan neCalifornia.

5. Warranty

Chii chinonzi warranty policy?

Zvese zvigadzirwa zveSRI zvinosimbiswa zvisati zvatumirwa kune vatengi.SRI inopa 1-gore rakaganhurirwa waranti kune chero chikanganiso chekugadzira.Kana chigadzirwa chikatadza kushanda nemazvo nekuda kwekuremara kwekugadzira mukati megore rekutenga, chinotsiviwa nechitsva chemahara.Ndokumbira ubate SRI neemail kana foni kutanga kuti udzoke, kuenzanisa, uye kugadzirisa.

Chii chinorehwa newaranti yakaganhurirwa muwaranti yako mutemo?

Zvinoreva kuti isu tinotendera kuti mabasa e sensor anosangana netsanangudzo dzedu uye kugadzira kunosangana nezvatinoda.Kukuvadza kunokonzerwa nezvimwe zviitiko (zvakadai sekuputsika, kuwandisa, kukanganisa kwetambo ...) hazvibatanidzwi.

6. Kuchengeta

Iwe unopa Rewiring sevhisi here?

SRI inopa yakabhadharwa rewiring sevhisi uye yemahara kuraira kwekuzvidzokorora.Zvese zvigadzirwa zvinoda kudzokororwa zvinofanirwa kutumirwa hofisi yeSRI US kutanga, uyezve kuSRI China fekitori.Kana ukasarudza kudzoreredza woga, cherechedza kuti waya yakadzivirirwa iri kunze kwetambo inofanira kubatanidzwa, yobva yaputirwa nechubhu inopisa.Bata SRI kutanga kana uine mibvunzo kana zvinonetsa nezve rewiring maitiro.Tichapindura mibvunzo yako zvakakwana.

Iwe unopa Chikonzero chekutadza Ongororo sevhisi?

Hongu, ndapota taura neSRI yehuwandu hwazvino uye nguva yekutungamira.Kana iwe uchida mushumo webvunzo kubva kwatiri, ndapota tsanangura paRMA fomu.

Iwe unopa kugadzirisa kunze kwewaranti?

SRI inopa kuchengetedza kwakabhadharwa kune zvigadzirwa kunze kwewaranti.Ndokumbira ubate SRI kune yazvino chiyero uye nguva yekutungamira.Kana iwe uchida mushumo webvunzo kubva kwatiri, ndapota tsanangura paRMA fomu.

8. Calibration

Iwe unopa chirevo chekuenzanisa here?

Ehe.Ese maSRI sensors anogadziriswa asati asiya fekitori yedu, kusanganisira matsva uye akadzoserwa masensa.Iwe unogona kuwana iyo calibration report mu USB drive inouya ne sensor.Yedu calibration lab inosimbiswa kune ISO17025.Marekodhi edu ekuenzanisa anoteedzera.

Ndeipi nzira yatingatarise iko kurongeka kwe sensor?

Kurongeka kwesimba kunogona kutariswa nekurembera huremu kumagumo echishandiso che sensor.Ziva kuti mahwendefa ekukwira pamativi ese e sensor anofanirwa kusimbiswa zvakaenzana kune ese anokwirisa screws usati waona chokwadi che sensor.Kana zvisiri nyore kutarisa masimba mumativi ese matatu, mumwe anogona kungo simbisa Fz nekuisa huremu pane sensor.Kana kusimba kwesimba kwakaringana, nguva dzenguva dzinofanira kunge dzakakwana, nekuti simba uye nguva chiteshi zvinoverengerwa kubva kune imwechete mbishi data chiteshi.

Mushure mekukosha kwechiitiko chekuremerwa chatinofanira kufunga nezve kudzoreredza maseru ekuremedza?

Yese SRI sensor inouya necalibration report.Iyo sensor senitivity yakagadzikana, uye isu hatikurudzire kudzoreredza sensor kune maindasitiri erobhoti application pane imwe nguva yakatarwa, kunze kwekunge kudzokororwa kuchidikanwa nemaitiro emukati emhando (semuenzaniso ISO 9001, nezvimwewo).Kana iyo sensor yaremerwa, iyo sensor inobuda pasina mutoro (zero offset) inogona kuchinja.Nekudaro, iyo yekubvisa shanduko ine diki mhedzisiro pakunzwa.Iyo sensor inoshanda ne zero offset inosvika 25% yechiyero chakazara che sensor ine diki mhedzisiro pakunzwa.

Iwe unopa re-calibration sevhisi here?

Ehe.Nekudaro, kune vatengi vari kunze kweChina mainland, maitiro anogona kutora 6 masvondo nekuda kwemaitiro ekubvisa tsika.Isu tinokurudzira vatengi kuti vatarise yechitatu-bato calibration sevhisi mumusika wavo wepanzvimbo.Kana iwe uchida kuita iyo re-calibration kubva kwatiri, ndapota bata SRI US hofisi kuti uwane rumwe ruzivo.SRI haipe calibration sevhisi kune zvisiri-SRI zvigadzirwa.

7. Dzoka

Ndeipi mutemo wako wekudzoka?

Isu hatibvumire kudzoka sezvo isu tinowanzo gadzira pamaodha.Maodha mazhinji akagadzirirwa kune zvinodiwa nevatengi.Kushandurwa kwewaya uye zvibatanidza zvakare zvinowanzoonekwa mumashandisirwo.Saka, zvakaoma kuti tigadzirise zvigadzirwa izvi.Nekudaro, kana kusagutsikana kwako kuri nekuda kwemhando yechigadzirwa chedu, taura nesu uye isu tichabatsira kugadzirisa matambudziko.

Ndeipi nzira yekudzorera yekugadzirisa nekugadzirisa zvakare?

Ndokumbira ubate SRI neemail kutanga.Fomu yeRMA inoda kuzadzwa nekusimbiswa isati yatumirwa.

9. Overload

Ndeipi kuwanda kwehuwandu hweSRI sensors?

Zvichienderana nemuenzaniso, huwandu hwehuwandu hunotangira kubva pa2 kusvika ku10 nguva dzekuzara.Kuwanda kwekugona kunoratidzwa mune spec sheet.

Chii chichaitika kana sensor yaremerwa mukati meiyo yakawandisa renji?

Kana iyo sensor yaremerwa, iyo sensor inobuda pasina mutoro (zero offset) inogona kuchinja.Nekudaro, iyo yekubvisa shanduko ine diki mhedzisiro pakunzwa.Iyo sensor inoshanda ne zero offset inosvika 25% yechiyero chakazara che sensor.

Chii chichaitika kana sensor yaremerwa kupfuura iyo yakawandisa renji?

Kupfuura shanduko kune zero offset, senitivity, uye nonlinearity, iyo sensor inogona kuve yakakanganiswa.

10. CAD mafaira

Iwe unopa mafaera eCAD / 3D modhi kune ma sensors ako?

Ehe.Ndokumbira ubate vamiriri vako vekutengesa mafaera eCAD.

Siya Mharidzo Yako:

Nyora meseji yako pano uye titumire kwatiri.